martes, 13 de octubre de 2009

In Camagüey bank workers offer to the town a service of quality

By: Mariela Peña Seguí

Since that was nationalized, October 13,1959, the Cuban Banking has gone perfecting its work, for the sake of improving the quality of the service that lends.

Annoying steps and paper work mark the one on the way to those who should carry out bank transactions. There is a good reason there so that who take charge of taking them to effect they determine to facilitate them.

It feels this way Xiomara Peláez, somebody that appreciates the twenty years that has dedicated to this work since she was hardly an adolescent, and that values as the most important thing, the appropriate attention to the client.

And it is that the work in the Bank requires vocation and love, dedication and sense of ownership, to see and to assist each client like it deserves.

It is not enough with to sit down after a peep-hole and to give those thanks to who chooses us to carry out their step; It is not enough with being presentable after that peep-hole, or to respond protocolly to the telephone.

It is necessary to feel as own the other people's necessity and to put love to the work, as Xiomara who feels that for her the Bank is part of its life and doesn't imagine that could be otherwise.

The time in that acted as auditor, allowed her to be near the clients, and to look after the services that received; for that reason she thinks that if gave her the possibility to choose her road again, she would choose the same one without any doubt.

This way, October 13, at the same time that take place their day, the bank workers remember the revolutionary law for which the State nationalized the Cuban Banking - today ago 50 years -, and they honor the memory of the Che offering to the town a service of more quality.

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